COVID-19 & Practice updates
Covid vaccination status
Information regarding your COVID vaccination certification.
We are unable to issue this certificate at the practice.
Please see the Gov.uk website for further information.
Proof of your vaccination status will be available on the NHS app, which is also valuable for accessing your health records and ordering repeat prescriptions.
The NHS app can be downloaded from here for iPhone or here for android.
Alternatively, you can call the NHS helpline on 119 (from 17 May) and ask for a letter to be posted to you. This must be at least 5 days after you’ve completed your course of the vaccine, the letter may to take up to 5 days to reach you.
Kind regards Darwen Healthlink
IMPORTANT INFORMATION FOR PATIENTS
We have all heard the good news that the vast majority of restrictions are due to be lifted on July 19th, and this is great news for our local businesses and venues. We wish them all the success in getting back on their feet and back to normal.
But due to the high levels of Covid infections in our area, we as a Surgery will be maintaining our current processes.
This means that we ask if you could please continue to wear a face covering when attending the surgery (unless you are exempt). Practice staff will also continue to wear face coverings.
Appointments with GPs and ANP's will still be on a telephone triage basis before being allocated to a face to face appointment if this is needed.
We understand that this may be frustrating, but we are still seeing a high number of positive Covid cases every day and we need to carry on protecting or staff and patients whilst in our Practice environment.
We are hopeful that this will be a short term decision and we will keep you updated on any changes.
Finally, we would like to say a huge 'THANK YOU' to all of our patients and families for your continued support throughout this pandemic.
COVID UPDATE: Lancashire mass vaccination hub
Legal Duty to self-isolate after a positive COVID-19 Test
Legal duty to self-isolate - people in England will be required by law to self-isolate if they test positive for Covid-19 or are contacted by NHS Test and Trace. Fines will also be introduced from today for those breaching self-isolation rules, starting at £1,000, in line with the existing penalty for breaking quarantine after international travel. This could increase to up to £10,000 for repeat offences and the most serious breaches, including for those preventing others from self-isolating. Employers who force or allow staff to come to work when they should be selfisolating will also be liable for fines of up to £10,000.
Test and Trace
Protect your loved ones with the official NHS COVID-19 contact tracing app for England and Wales.
It's the fastest way of knowing when you're at risk from coronavirus (COVID-19). The quicker you know, the quicker you can alert your loved ones, and your community.
The more of us that use it, the better we can control coronavirus.
Letter to parents and guardians:
when to book a coronavirus test for a child - The letter explains that parents or guardians should only book a test if their child has any of these 3 coronavirus symptoms: any new high temperature; a new continuous cough; or, a loss of, or change in, sense of smell or taste.
Access to General Practice
Your GP Practice is still open
- Due to the coronavirus outbreak, how you contact your GP surgery will be different at the moment. This is to limit face-face contact where possible and help stop the spread of coronavirus
- Face-to-face appointments are available to all patients, but you may be asked to discuss your conditions over the phone or online first to assess what would be most appropriate for you.
- In addition to face-to-face consultations, many GP practices are offering consultations online or over the phone. This can be a convenient and flexible way to receive healthcare but if you would prefer to see a GP or healthcare professional in person then this will be arranged for you.
Ways to seek healthcare advice from a GP
- Call your surgery to discuss a face-to-face or virtual (telephone or video) appointment
- Call NHS 111 or go online to seek advice https://111.nhs.uk/
- Download the NHS App to order repeat prescriptions, book appointments and check your symptoms
Access to General Practice
What happens if I need an appointment?
- Please do not attend to the surgery if at all possible to book an appointment.
- You can contact us via telephone on 01254 226600 or use the MyGp App to book an available telephone slot.
- When you contact the surgery for an appointment your receptionist will book you a telephone call slot.
- The GP or Advanced Nurse Practitioner (ANP) will then call you to discuss your problem.
- If necessary the GP or ANP will invite you to the surgery to been seen face to face or alternatively manage your problem via the telephone or video call.
- If you are asked to come into the surgery for a face to face appointment, please remember to wear a face covering.
- Measures are in place to keep you safe from infection if you are invited to the surgery.
Useful links during COVID-19
Wearing face masks
Darwen Healthlink is therefore promoting the use of face mask if at all possible when you attend the practice. Further guidance on this can be found using the links below.
Guide on making your own face mask
PRACTICE UPDATES REGARDING COVID-19
From the 10/06/2020 the prescribing desk will now be open each day:
09:00-10:00am - 1 hour
17:00-18:00pm - 1 hour
This is to limit the amount of patients attending the surgery at any one time and therefore reduce the risk of potential covid-19 infection rates
The phone lines will remain the same open from 10:00am-12pm and 14:00pm -16:00pm for queries.
The Reception Desk
Telephone lines and reception desk
Please only attend for an appointment if you have received a telephone call and been invited in by the GP Advanced Nurse Practitioner, Practice Nurse or Health Care Assistant.
GP Practice One way system for social distancing
There is now a one way sysetm in operation at the surgery and social distancing measures are in place.
Patients will also notice protective screens are in place at the reception and prescriptions desks, these are purely to protect staff and patients to minimise infection risk.
Patients must follow the new system to abide by goverment social disctancing measures