Repeat, Acute and Repeat Dispensing Prescriptions

Please ensure you only list the items you actually need rather than the whole list.

Please allow two full working days for prescriptions to be processed and remember to take weekends and bank holidays into account. If you are collecting a prescription on behalf of someone else you may be asked to sign to say you have collected the items.

*If ordering in advance of a holiday please inform the prescription clerk dealing with your call/request so that the prescription can be arranged around your travel dates. It may also be necessary to give proof of travel depending on the medications needed.

If you have any issues please telephone the prescription line which is open between 10:00 to 12:00 and 14:00 to 16:00 Monday to Friday.

An acute prescription is for medication that you do not take on a regular basis. The Doctor may wish to leave you a prescription instead of a consultation. If you order this medication before 12:00pm we will aim to get the prescription ready to collect the same evening before 18:30pm. Please note if you order your prescription after 12:00pm your prescription will not be ready until the following day from 08:00am.

*If ordering in advance of a holiday please inform the prescription clerk dealing with your call/request so that the prescription can be arranged around your travel dates. It may also be necessary to give proof of travel depending on the medications needed.

If you are using regular medications each month please speak to our prescribing team about the Repeat Dispensing Scheme (RDS). This will allow you to get a total of six months medication sent to the pharmacy of your choice which you will be able to collect each month when due.

*If ordering in advance of a holiday please inform the prescription clerk dealing with your call/request so that the prescription can be arranged around your travel dates. It may also be necessary to give proof of travel depending on the medications needed.

This will eliminate the need for you to order with the practice every month, effectively leaving you to only order twice a year!