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Latest News
Patient Reference Group


Health_CentreWelcome to your new website, available for your convenience.  The website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.

Serving You

Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.

Partners in Care

Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.

DARWEN HEALTHLINK   - Statement of Purpose
Darwen Healthlink - Practice Survey results 2016
The Practice gave out 50 questionnaires to random patients.  Out of these 43 were returned and 1 was partially completed.  The questions were around access to the surgery, availability of appointments, waiting times and the overall experience at your Practice.  The main questions asked have now been collated and are available to view using the link below.
Patient Questionnaire Results 2016
Action Plan from Patient Survey 2016
 Darwen Healthlink Patient Questionnaire 2016 - blank copy


Patient Reference Group - Your next meeting will be held Tuesday 1st November 2016 at 1.30pm in the Training Room at Darwen Health Centre, all patients are welcome.

To enable us to maintain and improve a quality service staff will receive training and development each Tuesday between 12:30pm and 2pm.

Whilst the practice remains open during these times, limited staff are available to answer calls.

We would therefore be grateful if you could contact us after 2pm for non-urgent enquiries

If your call is urgent please hold the line and you will be connected to a receptionist.


Patient Information  Personal Confidential Data (PCD) -  Recently the Health and Social Care Information Centre (HSCIC) published information to say under certain circumstances they may require Personal Confidential Data from GP practices, without seeking patient consent.  If you require any information regarding this, you can log onto

Complaints Procedure: Please click on the link for more information - Darwen Complaints Leaflet [PDF]
Chaperone Policy: Please click on th link for more information - Darwen Healthlink Chaperone Policy
Patient Access lets you use the online services of your local practice. These may include arranging appointments, repeat medication, secure messages, medical record and updating your details.
(Site updated 15/08/2016)
Order your repeat medicationsCancel your appointmentAccess Appointment SystemChange of contact detailsUpdate your clinical record
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